I am an Assistant Professor in the Operations and Technology Management Department of the Questrom School of Business at Boston University.


My research addresses supply-chain, service operations and pricing questions and focuses on how digital technologies enables business model innovation. I incorporate economic (game-theoretic) models as well as data-driven tools in operational settings that enable the analysis of individual and multi-firm decisions. I am especially interested in the impact of consumer behavior on pricing and operational decisions with applications in retail and services as well as on policy implications in the public and private sectors.


My work has been published in Management Science, Manufacturing & Service Operations Management, Operations Research, and Marketing Science and I serve as a senior editor at Production & Operations Management.


Prior to joining Questrom, I received a B.Sc. and M.Sc. in Industrial Engineering from the Technion and a Ph.D. in Operations Management from the Wharton School of the University of Pennsylvania and was an assistant professor at the Haas School of Business, UC Berkeley.


At Questrom, I teach the MBA elective in Supply Chain Management (daytime and evening) and the Undergraduate elective in Operations Analysis, and I am a member of the MBA Program Development Committee.

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2018 by Pnina Feldman.




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